EVERYTHING YOU NEED TO KNOWFrequently Asked Questions
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We're based in Newcastle and regularly cater for events across the North East, Yorkshire and further afield. We also travel across the UK for weddings and larger events. If you're unsure whether we cover your area, just get in touch and we'll be happy to check availability.
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We recommend getting in touch as early as possible, particularly for weddings and popular summer dates, which can book 12–18 months in advance. We can often accommodate shorter-notice events too, depending on availability, so it's always worth asking.
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We cater for private gatherings from around 20 guests through to large-scale events of 2,000 or more. If you're unsure whether your event falls within our usual numbers, get in touch and we can talk through the options.
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Yes. For weddings and selected larger events, we offer tasting sessions where you can sample your chosen dishes, meet our team and make any final adjustments to your menu.
General
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Yes. We have set menus featuring some of our most popular dishes, but we're also happy to tailor your menu around your tastes, your guests and the style of your event.
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We can cater for a range of dietary requirements, including vegetarian, vegan, halal and gluten-free options. Please let us know about any dietary requirements or allergies as early as possible so we can discuss suitable options with you.
For severe allergies, please speak to our team directly so we can explain our preparation and serving processes.
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Yes. All our meat dishes are prepared using halal-certified meat as standard. We can also provide non-halal options upon specific request for certain events. Please let us know your requirements during the planning stage.
Food & Menus
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Yes. We regularly cater for large weddings, including celebrations with 1,000 guests or more. Our team will plan the staffing, equipment and service around your guest numbers and venue.
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Yes. We can cater across several days of a wedding celebration, including occasions such as the Maiyan, Mehndi, Sangeet, wedding day and reception. We can create different menus for each event so the food feels varied throughout the celebrations.
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Yes. We'll work closely with your venue and other relevant suppliers to coordinate timings, setup and catering requirements, helping everything run smoothly on the day.
Weddings
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Every event is different, so our pricing is tailored around factors such as guest numbers, menu choices, service style and location. Following your enquiry or consultation, we'll provide a clear quote showing what's included.
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Yes. We'll bring the serving and heating equipment needed for the catering, including our copper chafing dishes where appropriate.
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Where possible, food is cooked fresh on site. During service, we use professional catering equipment such as chafing dishes and hot plates to keep dishes at the appropriate serving temperature.
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Yes. A deposit is required to secure your date. Full payment terms are provided when you book.
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We understand that plans can sometimes change. If you cancel your booking at least three months before your event, your deposit will be returned.
For cancellations made within three months of the event, the deposit will normally be retained. However, we understand that exceptional circumstances can happen. In cases such as bereavement, we’ll always do our best to be flexible and can usually transfer your deposit to a new date, subject to availability.
If you do need to cancel or rearrange your event, please get in touch with us as soon as possible.
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Travel costs may apply for events outside our local area, depending on the location and requirements of the event. Any additional costs will be discussed with you in advance and included within your quote.
Pricing & Logistics
Still Have Questions?
Planning an event can come with plenty of questions, and we're here to make the catering as straightforward as possible. Whether you have a quick question or you're ready to start planning, we'd love to hear from you.